DR. FIONA ENKELMANN
How Smartify Helped Dr. Fiona Enkelmann Build Systems for Growth and Excellence
High Ticket Program
Holistic Wellness
Sales Staff and Coaches
Revenue Growth over 7 months
Client Flow
Scaled from 5- to 6-figure months
…while trusting her team to run the business so she can take time off to travel the world.
CLIENT OVERVIEW
Dr. Fiona Enkelmann, founder of Narayani Wellness, runs Finding Bliss, a nine-week transformational program empowering professional women to overcome stress and reconnect with purpose. At the time of partnering with Smartify, Dr. Fi managed her business with fragmented tools and manual processes, which she knew couldn’t support the growth she envisioned.
The challenge
As Dr. Fi’s business grew, the cracks in her systems became more apparent. Key challenges included:
Fragmented Processes:
Delivering content through email and managing operations across multiple platforms was inefficient and unscalable.
Scaling Roadblocks:
Without a robust infrastructure, her team struggled to onboard more clients and build a sales team.
Operational Inefficiencies:
Manual processes placed a heavy burden on her VA, creating bottlenecks and limiting capacity.
Lack of Long-Term Strategy:
Dr. Fi wanted systems that could not only address her current needs but also support her three- to five-year growth vision.
These challenges left her feeling stuck, overwhelmed, and nervous about investing in a major systems overhaul.
The SOLUTION
Smartify partnered with Dr. Fi to create a strong foundation for growth, combining technical expertise with innovative problem-solving:
the systems
Lead Generation
- Evergreen Webinar Funnel
- Lead Source Tracking
Sales
- Webinar Nurture Automation
- Dynamic Email Segments for Active and Dormant Leads
- Online Call Bookings with CRM Integration
- Pre-Call Screen Forms with Smart Logic
- Scalable Sales Pipeline
- Sales Call Outcome Mapping
- Sales Team Performance Tracking
- Failed Payment Recovery System
Fulfillment
- Membership Site & CRM Integration
- Personalized Membership Experiences for multiple programs
- Automated Onboarding Workflow
- Client Agreement Workflow
- Service Booking Reminder System
- Weekly Group Call Reminders
- Program Progress & Engagement Tracking
- Program Pause and Reactivation
- Cancel & Termination Management
- Automated Off-boarding Workflow
The RESULTS
Smartify’s solutions transformed Dr. Fi’s business operations and set her up for sustainable growth:
- Growth with Stability: Systems allowed her business to scale without sacrificing quality or client experience.
- Streamlined Operations: Automations reduced manual tasks, creating more ease and space for her team.
- Enhanced Client Experience: A seamless, professional client journey received outstanding feedback from participants.
- Peace of Mind: Dr. Fi felt secure knowing Smartify’s team was there to support her business and handle challenges as they arose.
In Dr. Fi’s Words
“Partnering with Smartify has been transformative. They built a strong foundation for my business that supports growth, streamlines client experiences, and aligns with my vision for the future. Their expertise and commitment to excellence gave me the confidence to scale without fear. If you’re looking for a team that truly invests in your success, I highly recommend Lindsay, Amir, and Venus at Smartify. They’ve not only helped my business flourish but also created a ripple effect felt by my team and clients.”